Shipping Policy

Last updated: October 2023

Thank you for shopping with vapesRoo. We are committed to providing fast, reliable, and transparent shipping services worldwide. Please read our shipping policy carefully to understand our shipping procedures and estimated delivery times.

Order Processing & Dispatch

All orders placed on www.vapesroo.com are typically processed and shipped within 1–3 business days (Monday through Friday).
Orders placed on weekends or public holidays will be processed on the next available business day.

Estimated Delivery Times

We strive to deliver your orders as swiftly as possible.
Generally, shipping takes 7–15 business days, depending on your destination and selected shipping method.
Please refer to country-specific estimates below.

Tracking Your Order

Once your order is shipped, you will receive an email containing your tracking number.
You can track your shipment on www.17track.net.

Please allow 1–2 business days for tracking information to update after receiving your tracking number.

Order Modifications & Cancellations

You may cancel or update your shipping address any time before your order has been dispatched.
Once shipped, cancellations, refunds, or address changes can no longer be processed.

Free Shipping Availability

vapesRoo proudly offers free shipping to customers in:

United States
Australia

Shipping Methods & DDP (Duty Paid) Deliveries

To provide a seamless shopping experience, we offer Delivery Duty Paid (DDP) for select countries.
With DDP, you will not pay additional customs or import fees.

DDP Countries & Methods:

USA: UPS Express (excluding Alaska & Hawaii)
Canada & UK: Local DPD Express
Europe: UPS Express, DPD Express, DHL Express

European Countries Covered by DDP:

Germany, Belgium, Luxembourg, Netherlands, Czech Republic, Poland, Croatia, Slovakia, Slovenia, Finland, Denmark, Sweden, Austria, France, Italy, Hungary, Bulgaria, Lithuania, Estonia, Latvia, Greece, Ireland, Portugal, Spain.

Detailed Shipping Times by Country

Country	Shipping Method	Estimated Delivery Time
USA	Local UPS Ground	10–15 Business Days
Canada	Local UPS Ground	10–15 Business Days
UK	Local DPD Express	7–15 Business Days
Germany	UPS/DPD/DHL Germany	7–15 Business Days
France	UPS/DPD/DHL Germany	10–15 Business Days
Belgium	UPS/DPD/DHL Germany	10–15 Business Days
Luxembourg	UPS/DPD/DHL Germany	10–15 Business Days
Netherlands	UPS/DPD/DHL Germany	10–15 Business Days
Czech Republic	UPS/DPD/DHL Germany	10–15 Business Days
Poland	UPS/DPD/DHL Germany	10–15 Business Days
Croatia	UPS/DPD/DHL Germany	10–15 Business Days
Slovakia	UPS/DPD/DHL Germany	10–15 Business Days
Slovenia	UPS/DPD/DHL Germany	10–15 Business Days
Finland	UPS/DPD/DHL Germany	10–15 Business Days
Denmark	UPS/DPD/DHL Germany	10–15 Business Days
Sweden	UPS/DPD/DHL Germany	10–15 Business Days
Austria	UPS/DPD/DHL Germany	10–15 Business Days
Italy	UPS/DPD/DHL Germany	10–15 Business Days
Hungary	UPS/DPD/DHL Germany	10–15 Business Days
Lithuania	UPS/DPD/DHL Germany	10–15 Business Days
Estonia	UPS/DPD/DHL Germany	10–15 Business Days
Latvia	UPS/DPD/DHL Germany	10–15 Business Days
Greece	UPS/DPD/DHL Germany	10–15 Business Days
Ireland	UPS/DPD/DHL Germany	10–15 Business Days
Portugal	UPS/DPD/DHL Germany	10–15 Business Days
Spain	UPS/DPD/DHL Germany	10–15 Business Days

Customs & Duties (Non-DDP Countries)

Countries not using DDP may require customs clearance or import duties upon arrival.
Customers are responsible for any applicable taxes or customs fees.

Some countries may also require:

Business license
Personal ID for customs release

Please contact your local customs office for detailed information.

Customer Support & Shipping Inquiries

Customer satisfaction is our priority.

If you have questions regarding:

Shipping
Tracking
Delivery delays
Customs clearance

Please contact us:

📧 support@vapesroo.com

Our support team is ready to provide assistance.

Thank you for choosing vapesRoo for your vaping needs.
We appreciate your trust and look forward to serving you.

Přihlášení