Privacy policy

Last updated: October 2023

Thank you for choosing to be part of our community at vapesRoo ("vapesRoo", "Company", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices regarding your personal information, please contact us at support@vapesroo.com.

When you visit our website www.vapesroo.com (the "Website"), and more generally use any of our services (the "Services"), we appreciate that you trust us with your personal information. We take your privacy seriously. In this privacy policy, we clearly explain what information we collect, how we use it, and what rights you have regarding your data. If you disagree with any terms in this privacy policy, please discontinue use of our Services immediately.

This privacy policy applies to all information collected through our Services, including our Website, as well as any related services, sales, marketing, or events.

Please read this privacy policy carefully to understand how we handle your personal information.

WHAT INFORMATION DO WE COLLECT?
WILL YOUR INFORMATION BE SHARED WITH ANYONE?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS POLICY?
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide to Us

In Short: We collect personal information that you voluntarily provide to us.

We collect personal information that you voluntarily provide when registering on our Website, expressing an interest in obtaining information about our products and Services, participating in activities on our Website, or otherwise contacting us.

The personal information we collect depends on your interactions with us and the Website, your choices, and the products and features you use. This information may include:

Name and contact details (such as email address, phone number, shipping address)
Purchase history and preferences
Account login credentials (such as username and password)
Communications with customer support

Payment Data: We collect data necessary to process payments if you make purchases, such as payment method details (credit card number, expiration date, billing address). All payment data is securely processed and stored by our trusted third-party payment gateways.

All personal information provided to us must be true, complete, and accurate. You must notify us promptly of any changes to such information.

Information Automatically Collected

In Short: Some information—such as your IP address and device/browser characteristics—is collected automatically when you visit our Website.

We automatically collect certain information when you use or navigate the Website. This information does not directly identify you personally but may include device and usage information, such as IP address, browser and device details, operating system, language preferences, referring URLs, country, location, and information about how and when you use our Website. This information helps us maintain website security, improve our Services, and for internal analytics purposes.

Like many businesses, we also collect information through cookies and similar technologies.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share your information with your consent, to comply with laws, provide you with services, protect your rights, or fulfill business obligations.

We may process or share your data based on the following legal grounds:

Consent: You have given us explicit consent to process your personal information for specific purposes.
Legitimate Interests: Processing your data is reasonably necessary for our legitimate business interests.
Performance of a Contract: To fulfill the terms of our contract with you.
Legal Obligations: To comply with applicable law, governmental requests, court orders, or legal processes.
Vital Interests: To investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, safety threats, illegal activities, or as evidence in litigation.

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or part of our business by another company.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: Yes, we use cookies and similar tracking technologies to collect and store information.

We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze trends, administer the Website, and gather demographic information. You can manage your cookie preferences through your browser settings.

HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We retain your information as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law.

We retain your personal information only as long as needed for legitimate business purposes or as required by applicable law (e.g., tax, accounting, legal obligations). When we no longer require your personal information, we will securely delete or anonymize it.

HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We protect your personal information with robust security measures.

We implement appropriate technical and organizational security measures to safeguard your personal information. However, no electronic transmission or storage method is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. Transmission of personal information is at your own risk; please use a secure environment when accessing our Website.

DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not collect data from or market to individuals under 18 years of age.

vapesRoo does not knowingly solicit or collect personal information from minors under 18. By using the Website, you confirm that you are at least 18 years old. If you believe we have collected information from a minor, please contact us immediately at support@vapesroo.com.

WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, update, or terminate your account at any time.

If you are a resident of the European Economic Area (EEA) or Switzerland, you have certain privacy rights under applicable data protection laws. You can contact your local data protection authority for more information.

To review, update, or terminate your account, please log into your account settings or contact us at support@vapesroo.com.

CONTROLS FOR DO-NOT-TRACK FEATURES

Currently, we do not respond to "Do-Not-Track" (DNT) browser signals or similar mechanisms, as no uniform standard has been established.

DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, California residents have specific rights regarding access to their personal information under the California Consumer Privacy Act (CCPA).

California residents may request information about personal data disclosed to third parties for direct marketing purposes. To exercise these rights, please contact us at support@vapesroo.com.

DO WE MAKE UPDATES TO THIS POLICY?

In Short: Yes, we update this policy as necessary to comply with relevant laws.

We may update this privacy policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

For questions or comments about this privacy policy, please email us at support@vapesroo.com.

HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

To request access, update, or deletion of your personal information, please contact us at support@vapesroo.com. We will respond within 30 days.

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